Services analyst - Full time

GIRBAL GRIMOLDI EMILIO LORENZO - Estados Unidos

Descripción de la oferta

A convenir Contrato por tiempo indeterminado Jornada completa Remoto

About us

ITPipes is a leading player in the US water pipe inspection industry. We empower clients to efficiently gather, analyze, and oversee their pipeline inspections. Our highly-configurable software allows for quick and efficient integration of asset inspection data into a unified, user-friendly, powerful system.

Services analyst

We are seeking a highly motivated full-time Services analyst to join us at ITPipes. As a Services Analyst, you will play a pivotal role in our company, actively contributing to clients of our Assisted Inspection Coding service. This position offers the possibility of working in a fast-growing company in contact with cutting-edge technologies.

Your responsibilities will include:

Analyzing large sets of video footage to ensure consistent quality of our Artificial Intelligence engine.
Identifying and marking defects observed while reviewing the video footage results.
Reporting of any identified opportunities for improvement.
Documenting and reporting findings in our client’s water systems, thus enabling quick proactive action on urgent defects.
Data entry specific to client deliverables.
Tracking project progress and analytics daily.
Testing new software features related to the services analyst processes.

Requirements:

Advanced level of English language - Strong verbal and written communication skills.
Bachelor's degree or advanced student in Finance, Accounting, Engineering, or related disciplines.
Excellent communication and collaboration skills.
Basic knowledge of Microsoft Office products.
Stable internet capabilities.
Working knowledge of the Microsoft operating system.

Non-mandatory skills:
Previous experience in QA testing is a plus.
MS Access and MS SQL database understanding.
Knowledge of the NASSCO Pipeline Assessment Certification Program.

Benefits:

Payment in U.S. dollars.
100% remote.